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Member Since: ‎03-13-2016
Message 1 of 2 (4,469 Views)

Hard Reset on HP Elite X2

Product Name: HP ELITE X2
Operating System: Microsoft Windows 10 (64-bit)

Hi! I've a great problem. I've activated HP Drive Encryption with no fingerprint access and my tablet dowsn't recognize my password. I can't login and I don't know how to enter in the BIOS. How can I do a hard reset?

Thanks!

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Member Since: ‎01-07-2009
Message 2 of 2 (4,409 Views)

Re: Hard Reset on HP Elite X2

[ Edited ]

Hard reset document

http://support.hp.com/us-en/document/c01684768/

 

 

You will need to contact HP directly for your issue. See the following web document for contact options.

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/home/

 

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