• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

We purchased 50 HP EliteBook 830 G8 Notebook PC.When going through the  Get-WindowsAutoPilotInfo script, we receive an error message unable to retrieve device hardware data from computer. Using the given Japanese media, 

With the command "Get-WindowsautoPilotInfo.ps1 -online",

an error occurs because the serial number of the device cannot be obtained.

 

Input domain a few minutes after command execution.

ontrayj_0-1662131629161.png

 

 

1 REPLY 1
HP Recommended

Hello @ontrayj 

Sorry to hear that you are having problems ... I would like to help you.

(1) Read Microsoft Documentation

Manually register devices with Windows Autopilot

 

Quote: "

Required permissions
Device enrollment requires Intune Administrator or Policy and Profile Manager permissions...

"

 

(2) Run Powershell (PS) as Administrator and try again ...

(3) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.