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Microsoft Windows 11

We purchased 50 HP EliteBook 830 G8 Notebook PC.When going through the  Get-WindowsAutoPilotInfo script, we receive an error message unable to retrieve device hardware data from computer. Using the given Japanese media, 

With the command "Get-WindowsautoPilotInfo.ps1 -online",

an error occurs because the serial number of the device cannot be obtained.

 

Input domain a few minutes after command execution.

ontrayj_0-1662131629161.png

 

 

1 REPLY 1
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Hello @ontrayj 

Sorry to hear that you are having problems ... I would like to help you.

(1) Read Microsoft Documentation

Manually register devices with Windows Autopilot

 

Quote: "

Required permissions
Device enrollment requires Intune Administrator or Policy and Profile Manager permissions...

"

 

(2) Run Powershell (PS) as Administrator and try again ...

(3) Please report your results

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