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Sgmarenco
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Message 1 of 2
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Flag Post

Help cancelling order

HP Recommended
Laptop

Difficult to cancel on my end on the web & to navigate the  customer service call center for this. Can someone from customer service contact me please?

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@Sgmarenco 

 

Our Community does not have any direct way to help with HP Sales and Service.

We do not have access to your private information (and we cannot make use of it).

 

If you have not done so,

If you purchased the computer from the HP Store,

Your fastest and best option:

Please Contact HP Store Customer Service

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Contact Options:  See information in Section: Store help (U.S.)

 

 

That said,

Request for Review

 

  • I will submit a request that someone review your question / concern.

 

Worth Noting

  • Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Note to those reading:

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" .

 

 

 

Dragon-Fur

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