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peribrass
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Message 1 of 3
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Hissing noise on recipient's device when contacted on Skype

HP Recommended
Chromebook 11v000
Chrome OS

I have a brand new Chromebook 11v-000. When  video calls are made using Skype the recipient is met with a loud hissing .

Any ideas?

2 REPLIES 2
KrazyToad
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Message 2 of 3
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HP Recommended

@peribrass

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps and check if it helps.

 

1.    Open Chrome.
2.    At the top right, click More Settings.
3.    At the bottom, click Advanced.
4.    Under "Privacy and security," click Content settings.
5.    Click Camera or Microphone.
6.    Turn Ask before accessing on or off.

 

If you are using the Microphone on a Website

 

  1. Go to the website.
  2. Click "green lock" icon or "i in circle" icon beside the URL in address bar.
  3. In the menu, choose "Always allow on this site" for Microphone.
  4. Reload.

Keep me posted how it goes


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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BenFloydy
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Message 3 of 3
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HP Recommended

There appears to be some kind of issue with HP Chromebooks microphones and the latest ChromeOS version.

 

https://h30434.www3.hp.com/t5/Notebook-Audio/microphone-on-chromebook-making-loud-static-noise/td-p/...

 

 

 

 

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