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HP Recommended
HP Elitebook 6930p (P/N: CB996ET#ABH and SN removed)
Microsoft Windows 10 (64-bit)

Hello,
since March 2009 a happy owner of a HP Elitebook 6930p (P/N: CB996ET#ABH and SN:2CE90917KH),
which in the mean time is running Windows-10 (originally was Windows-7 Ultimate 32bits).

This week I was confronted with the fact that there is an issue with the boot configuration data,
File:\Boot\BCD
Error code:0xc000014c
In order to recover my laptop tried to boot from a DVD/RecoveryDisk/2nd bootable USB drive but so far unsuccessfully
since I discovered that I am unable to alter the boot order of my laptop because it has for me an unknown BIOS password 😞
I checked with the reseller in the Netherlands what they used as BIOS password but they did n't remember anymore so I am kind of stuck.
Can anybody help me with the master BIOS password or another trick to wipe or replace the current (unknown) BIOS password?

Thanks.

3 REPLIES 3
HP Recommended

@Edounie

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

 

 

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If an HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT, “SECOND RUN”

 

If you cannot boot from USB flash drive use Options in the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

Hi RE051ST,

 

thanks, bu looking at the 2nd option I already said that I cannot change the boot order hence how to enforce my laptop to boot from USB if I cannot change boot order?

Rgrds

 

 

 

HP Recommended

@Edounie

 

If you cannot boot from USB flash drive use Options in the Image Tool to build an HPBR HDD.

 

Then use the drive to boot the program on the locked laptop.

 

REO

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