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HP Recommended
HP ENVY 6430e All-in-One Printer

How do I make a complaint - been looking for 3 hours now!

1 REPLY 1
HP Recommended

@TracyS1 

 

Welcome to the HP Community --

 

I'm not aware of an online company complaints department.

 

Our HP Community does not include a complaint board --

What?

We are a peer to peer user forum -Our mission is to help each other.

 

What to do?

 

Complaints disguised as requests for help are common here.

As long as you continue to follow our rules of conduct, you may post your comments here in the Community.

 

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Posting... The Rules

 

Be wary of solicitations - our mission precludes posting any personal information, for example.

Do not be tempted to share "too much". 

Never, never click on any link you do not recognize.

Never post private information of any kind.

Comments are welcome as long as they continue to adhere to our HP Community guidelines.

HP Community - Rules of Participation

 

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What else?

Reminder – New Post – Post New Question

 

You can ask for Community help for a specific problem you are having.

 

When you submit your question to the Community,

Increase your chances of receiving an answer ---

Provide as much information as possible about the product, for example, the exact model of the device and the Operating System

Tell us what you have tried to fix the problem.

As best you can, describe the issue for which you are seeking our help.

 

 Post New Question

 

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What else?

 

I will forward your comments to our Moderator team for review.

 

Should there be an response, look for the agent to leave a message here before using other means to contact you.

 

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Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • Be wary of any posted messages containing phone or email links – these are likely scammers who mean you harm.
  • Please do not post any personal information in the Community.  We are a public resource.

 

 

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.