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12-16-2017 12:36 AM - last edited on 12-16-2017 11:07 AM by rick-s
I'm having the same problem with an HP 2560P. I purchased a lot of 20 x 2560P's and they all had locked bios'. I've used Mazzi's password reset and it worked fine for a couple 2560P, however the majority of them, it would not work. It boots the program from the USB stick and I choose option 1 (First Run) and then 18 to select the 2560P option. It says:
bios password has been reset
System inforation has been extracted
UUID: Gives my UUID
SN: Gives my SN
Injecting above data for flash
Finished data injection
Utility to reset bios
Error code = 0x89
and it returns me to a prompt. Upon rebooting the system, it doesn't unlock anything. I have tried this on all 20 systems and only a few reset the password. I was able to successfully unlock several 6455B units, but for the life of me I can't figure out why it would do some and not others. Maybe a different bios revision? Not sure but I'm struggling as I'm out a lot of money right now, although I can still load an operating system, some of the key fucntions have been disabled in the bios and I'd like to try and enable them. If anybody can help, it would be greatly appreciated. I tried to update the bios after loading Windows and it asked for the bios password. I also went through the HPBR tool and tried every option after saving my data to no avail. Searching the net for a solution of sorts, but to date, have had absolutely no luck. PLEASE HELP!!!
12-20-2017 03:44 AM
Okay, i understand your problem as i have been through it as well.
Or download these files.
Some instructions in the READMe file included in the files you downloaded above
More info here.
This is an old step by step procedure.
First thing is to save your settings when you are started.
Save! Save!! Save!!
Insert clean USB flash drive / HDD.
Then run USB Image tool.
Choose the flash drive / HDD then click on RESTORE.
After restore remove flash drive.
Insert flash drive into locked laptop and boot.”If HDD is installed remove before booting with the flash drive / new HDD.”
At C:\OUTPUT type CD.. “Then hit enter”
Then type HPBR “Then hit enter”
Save your settings.
Save! Save!! Save!!
Select #3 re-program.
Press “S” to save system information as you'll need it later to reprograme
Type HPBR and hit enter
Select “FIRST RUN”
Then select your model.
After reboot repeat same above but this time SELECT “SECOND RUN”
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
****Please mark Accept As Solution if it solves your problem****
07-23-2019 09:30 AM
Thank you for using HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.