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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-06-2022 02:52 PM
hello,
what generation (Gx) of hp 640 ProBook do you have ? Take a look at the back of your device.
This is important to know to identify if your device is equipped with Bluetooh. Then the correct driver should be installed via the HP support page.
Best regards
06-06-2022 03:49 PM - edited 06-06-2022 03:57 PM
Hello,
try this:
Check this:
https://support.hp.com/us-en/help/diagnostics?category=computing&issue=network-issues
See all drivers:
https://support.hp.com/us-en/drivers/selfservice/hp-probook-640-g1-notebook-pc/5405392
best regards
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