cancel
Showing results for 
Search instead for 
Did you mean: 
zolabus
New member
2 1 0 0
Message 1 of 2
159
Flag Post

Hp 840 notebooks usb-c charge issue

HP Recommended
840 G5
Microsoft Windows 10 (64-bit)

Hi all I have in test some hp usb-c desk G2 and Thunderbolt 120 w G2 but i cannot have my laptops being charged by them.

Any Idea?

Thanks

1 REPLY 1
Ruben_S
Level 6
Level 6
139 139 18 36
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

Good Day !

 

I would recommend to contact HP support to get the firmware or to isolate the issue.

 

"I work for HP."
Regards,
Ruben

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation