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zolabus
New member
2 1 0 0
Message 1 of 2
209
Flag Post

Hp 840 notebooks usb-c charge issue

HP Recommended
840 G5
Microsoft Windows 10 (64-bit)

Hi all I have in test some hp usb-c desk G2 and Thunderbolt 120 w G2 but i cannot have my laptops being charged by them.

Any Idea?

Thanks

1 REPLY 1
Ruben_S
Level 6
Level 6
139 62 18 36
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

Good Day !

 

I would recommend to contact HP support to get the firmware or to isolate the issue.

 

"I work for HP."
Regards,
Ruben

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