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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-17-2020 05:40 AM

HP Recommended
Product: Hp Elitebook 740
Operating System: Microsoft Windows 8.1 (64-bit)

So i was asked to help reset a Hp Elitebook 740, the laptop was previously part of a domain, but i took it out.

The Laptop will not for the life of me, let me factory reset it.

i am quite fammiliar with tech, and have been factory reset pces for ages, but this one has me in a pickle.

 

When using the build in factory reset option in settings it says the recovery manager could not be found.

I made a bootable usb with windows 8.1, but in the hp boot menu, the usb did NOT show up.

So i figured i had to disable secure boot and went into the bios, then the boot options, but the Secure boot menu was "blurred/Greyd" out, i cant disable it.

 

I cant find my way around the HP Bios, it seems limited, i cant reset the pc from windows settings, and i cant boot to a usb with the same os??

So what now?

 

Thanks in advance

Best regards

Oliver

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