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ROBINMYM
New member
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Message 1 of 3
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Hp Zbook 15 G5 Charging Problem

HP Recommended
Hp Zbook 15 G5 Core i7 8850h
Microsoft Windows 10 (64-bit)

Recently i buy a used laptop for my office [edit]International.

I check everything before purchase.

But after few hours i see the problem.

If i connect to the charger when laptop is ruinning, there is a problem.Not charging

 

After that, i shut down the latop and now charging is OK!!!

 

What can i do right now?? 

2 REPLIES 2
TryToDoMybest
Level 8
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Message 2 of 3
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HP Recommended

Hello

 

are you using the original 150W power supply connected to the barrel connector ?

 

bye

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ROBINMYM
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Message 3 of 3
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Yes

Screenshot_1.png

 

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