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‎02-06-2024 12:31 PM - edited ‎02-06-2024 02:38 PM

HP Recommended
Operating System: Microsoft Windows 11

I am so dissapointed with the HP pavillion product. It's a new laptop that has barely worked and it crashes more than any laptop we've had. The battery depletes when it has been shut down. It overheats. All behaviours one would not expect from a new, barely used laptop. I thought because it was expensive with seemingly good specs it would be great for the work that I do but it leaves me missing deadlines and stranded. I've taken it to in-store technicians and they can't even tell me what's wrong with it. We've repeatedly run all sorts of tests which result in a "passed" response but it still crashes. It has been wiped clean several times and continues to crash. Honestly I am just severely disappointed with hp. I thought it was a good brand but now I'm sure it isn't. I have a Toshiba from 2012 that performs better than the hp.

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