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Top Student
Posts: 3
Member Since: ‎03-30-2017
Message 1 of 4 (439 Views)

Hp probook 4520s bios password

Product Name: Hp probook 4520s
Operating System: Microsoft Windows 10 (64-bit)

 Hi, i don't know the bios password for my laptop and i tried everything to unlock or reset the bios but it was all useless.

How can i get access to the bios? 

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Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 4 (429 Views)

Re: Hp probook 4520s bios password

[ Edited ]

Hello @JohnFox94,

 

 

We are sorry as there is no master password or generator for EliteBooks or ProBooks.

 

HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

 

  1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

                                   When talking to the HP rep ask them to escalate your service request.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Top Student
Posts: 3
Member Since: ‎03-30-2017
Message 3 of 4 (423 Views)

Re: Hp probook 4520s bios password

thanks for the quick response, I have already tried to contact support but as soon as I select my country sends me to the support page and from there I can't do anything, can you give me an e-mail please?

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 4 of 4 (417 Views)

Re: Hp probook 4520s bios password

Hello @JohnFox94,

 

Iam sorry to know that !!!

 

 

There is no Email support unfortunately !

 

You may try to log a Support ticket/Case online urself, using the below link and some one from HP will contact you .

http://www8.hp.com/us/en/contact-hp/support-case.html

 

You may also chat with HP : http://www8.hp.com/us/en/contact-hp/chat.html.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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