cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 3
127
Flag Post

I am being harassed by the customer service

HP Recommended
HP Laptop 15-da0xxx
Microsoft Windows 10 (64-bit)

Really worrisome and lack of professional behavior. Laptop purchased in March 2020, which is under warranty and I have to keep writing and requesting to have this fixed


Product name : HP Laptop 15-da0xxx
Product number : 7MW55PA#ACJ
Serial number : [Personal Information Removed]

The battery life is barely 3-3.5 hours once full

Charged... the key board buttons have broken locks it seems... have shared the photos and video demonstrating the same couple of times. 

Have been messaging/ mailing/ sending whatspp.. but all in vain. Can you get this sorted. The gentleman replying earlier says these issues will not be served by HP.... is that so? Seems your attempt is to ensure the buyer doesn’t complain and even ID he does ... the same is ignored. Have been attempting to reach out to some agent over a call after connecting with Virtual Agent, but even that doesn’t work. 


Do you take care of the after sales service or is it mockery of the entire and bluffing the users?  Very poor experience within the warranty period...wonder what will happen later....

2 REPLIES 2
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

This is terrific.....after this submissions, i get an email indicating, the case has been closed or i have triggered new email to the mailbox etc.....Are you kidding me!!!!! 

0 Kudos
HP Support Agent
HP Support Agent
27,729 27,714 1,829 2,469
Message 3 of 3
Flag Post
HP Recommended

@AbhishekPatwari

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation