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InstantCoffee
New member
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Message 1 of 2
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Flag Post

I just bought the Chromebook x360 (8 RAM 64 HD) Model 14 -- DA0012D And it is running HOT!!! Ideas?

‎05-06-2020 08:36 PM

HP Recommended
Product: Chromebook x360 (8 RAM 64 HD) Model 14 -- DA0012D

I had the lower grade screen and just upgraded to this popular HP Chromebook.

 

Is it supposed to run hot?  Seems hottest on the left side of the laptop.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎05-14-2020 02:07 PM

HP Recommended

@InstantCoffee,

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you getting any error on the computer related to overheating?

Is the computer restarting or shutting down when it overheats?

 

All Chromebooks heat up when they are charging or when streaming videos or other high CPU apps.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

The_Fossette
I am an HP Employee

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