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‎01-16-2023 06:24 PM - last edited on ‎01-17-2023 05:09 AM by Retired

HP Recommended
Product: HP Notebook - 15-bs661tu

Greetings sir, 

I lost my laptop on 12th of this month 

Is it possible to trace the laptop sir 

I was already raised a complaint on nearest police station

Can I get IP address and any help to locate device from our side sir 

Details of laptop are 

Product No.: 4JA79PA

Model: HP Notebook - 15-bs661tu

Category:
1 REPLY 1

‎02-02-2023 08:34 AM

HP Recommended

@Chenchu1156 

 

Welcome to the HP support community.

 

I understand that you lost your notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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