I'm trying to replace my laptop (HP SPECTRE X360 15 2017) battery. The bottom plate won't come off.

[hihi12345]

I just cannot remove the bottom plate of the laptop. I have undone all the screws and in my attempt to pop the plate off, I have already dented the top right corner. The plate only seems to be stuck underneath the top right rubber circle. I have watched videos on how to remove the plate and some of the videos say that underneath the top two rubber circles on the corners, there are hidden screws that need to be removed. I have removed the rubber tips on those circles and there are no hidden screws underneath, but the laptop definitely does feel stuck underneath that circle. How can I remove the plate? I really need to replace the battery and I do not want to create further damage on my laptop. Thank you to anybody who can please help!!!

[sandytechy20]

@hihi12345 

Welcome to the HP support community.

I understand that you are unable to replace the battery, I am glad to assist you.

Follow the steps mentioned on page number 22 in this service guide to remove the bottom cover:- Click here

Keep me posted

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.