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bingolotto
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Message 1 of 2
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I need accsess to bios on a 840 G1 I can buy/have bought second-hand?

HP Recommended
EliteBook 840 H1
Microsoft Windows 10 (64-bit)

I am, of course, men willing to identify myself with my passport.

 

I live in Norway. 

1 REPLY 1
REO51ST
Level 16
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Message 2 of 2
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HP Recommended

Welcome to the HP Support Community @bingolotto

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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