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11-01-2023 06:26 PM - edited 11-02-2023 07:16 AM
I bought my laptop less than a year ago. A month ago the following happened
hinge fell off
could not plug power cord into socket of laptop (twisted or defective)
Track pad squashed down not functioning
I sent it to you and you ‘fixed’ it. The following are still happening
hinge falling off
Trackpad still squashed Down and useless
i called to request a new laptop and was told they would call me.
11-22-2023 11:18 AM
Hi @ShelleySpofford,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
HP Support Community Moderator