INCORRECT WARRANTY DATE FOR VICTUS

[fzze]

Hi, i just purchased new laptop today on 8/9/23 and the warranty date start earlier from the date i bought. its on 23/8/23. is it normal? how to fix this?

[sandytechy20]

@fzze 

Welcome to the HP support community.

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[fzze]

seemingly the link is not working for dispute the warranty. please assist.  what does it mean? "If the dispute link is not displayed, the product might be a commercial product, which cannot be disputed online."

[sandytechy20]

@fzze 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers