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‎12-04-2022 08:24 PM

HP Recommended
Product: HP Chromebook x360 14 inch 14b-cb0000 (2Q4K0AV)
Operating System: Chrome OS

I just registered my device in order to ask a support question. However, I noted that the support site views my warranty as being expired, with the purchase occurring 5 months prior to the actual purchase date. How could this be possible and how do I go about getting this updated to the correct date? 

Category:
1 REPLY 1

‎12-08-2022 05:11 AM

HP Recommended

Hi @Andrew_49,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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