Incorrect Warranty Start Date - Different from date of purchase

[TahniatN]

The HP Elitebook 840 G5 laptop that I bought today i.e. on Aug 17, 2019 has the wrong warranty start date. The warranty status tells me the warranty start date is March 25, 2019 which gives me only 9 months warranty period. I would like to get this corrected. I have all relevant invoices available.

Thanks in advance,

Tahniat

[banhien]

---

@TahniatN wrote:

The HP Elitebook 840 G5 laptop that I bought today i.e. on Aug 17, 2019 has the wrong warranty start date. The warranty status tells me the warranty start date is March 25, 2019 which gives me only 9 months warranty period. ..

---

@TahniatN 

Please contact HP in your area and ask them to fix this. I don't know where you bought your machine but the Elitebook 840 G5 machines normally have 3 years warranty

    

Regards.

[TahniatN]

@Banhien

Thank you for your response! 

My reseller gave me the option of 1 and 3 years. I will contact them and find out if I can get the start date of warranty fixed.

Thanks once again!

TN