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HP Recommended
HP Pavilion Gaming Laptop 15-ec1xxx
Microsoft Windows 10 (64-bit)

My laptop is going to expire warranty soon at one month later. In the last 4 months ago, I had contact by email with HP support in VN. He/she gave me the contact point to buy one of the items in the list of HP care packs available in my country with my laptop version. I sent an email to these guys and these guys send it to another member, then another member send it to another one. I know the pandemic is awful, so I give them the time to respond to me. However, 4 months no response from them, and my laptop just has 1 month left. I just want to buy one item at a low price to make sure my laptop can work properly for at least next year. The item I would like to buy here:

Kim_Lee89_0-1633494614946.png

 

Is that really hard to buy an HP care Pack in VN for personal use? I just want to pay my money to buy the self thing, Buying an HP Care pack in the US is so easier than in an Asian location, especially in VN.

 

Nice days.

KL

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HP Recommended

@Kim_Lee89

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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HP Recommended

@Kim_Lee89

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.