J'ai besoin d'aide à cause de mon ordinateur portable HP

[Jane_Ellis]

Bonjour,

J'ai besoin d'aide pour mon ordinateur hp, je veux accéder au BIOS mais j'ai oublié le mot de passe administrateur BIOS.

J'ai un pc portable
HP EliteBook 840 G6
Numéro de produit 4WG30AV
Numéro de série [Personal Information Removed]
Système BIOS R70 Ver. 01.23.00 - 11/29/2022

Cordialement,
Jane Ellis

[Prométhée]

Hello
we cannot help you here, regarding the password
For a user account
the only option, if you can't, is to use factory recovery, which is annoying, as it can lead to data loss
You will need to contact a computer person who, if honest, will ask for proof that the computer is yours.

 Change or reset the computer password in Windows 10

What if I forget my password? Windows 7 
How to Change or Reset Password (Windows 😎 
Reset a forgotten Microsoft account password 

 if it is for the bios, there is nothing that can be done for you here

Forgotten or Lost BIOS Password 

a system board replacement is required, and additional customer costs apply

>you will need to contact an Hp repair center or other computer service repair

Locate a service center near you

if still under warranty, you can try contacting hp directly

but there will probably be additional costs

Contact HP

Although it may be available elsewhere
It is not normal to give information to bypass a password on a public platform
anyone can abuse this, to hack into a computer, use a stolen computer, or steal someone's information
hp.rules of participation 
No posting shall include instructions or guidelines intended to circumvent or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to circumvent security measures. security.

so check

https://support.hp.com/ie-en/product/hp-elitebook-840-g6-notebook-pc/26609796/model/38225825/manuals

if you have no indications, or nothing that can help you here, you will have to contact HP directly or a repair service
That's all we can tell you here!

[Jane_Ellis]

I only want to enter to the BIOS, and the device is mine and I can enter to system (windows 10) and use it. so if I reseted the password of bios I can changes settings.

[MayS]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

Regards,
MayS.