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HP Recommended
HP ZBook Fury 15.6 inch G8 Mobile Workstation PC (4N4Z7AV)

A few of the keys on the keyboard are not working properly. I have unplugged and reseeded the keyboard which the keys worked fine for a day but again stopped working. can you send me another keyboard to replace. Thanks

1 REPLY 1
HP Recommended

@sivadt67 

 

Welcome to the HP Community --

 

In general, unless you live in a rural area on the edge of nowhere where mail is delivered by boat, airplane, or mule, HP Support does not send out replacement parts. 

What? 

Assuming a submission is accepted for repair, we are expected to send the workstation to Support - HP Support fixes the hardware and mails the workstation back to our home or business.

 

True - could happen -- you need to submit your Warranty repair claim and ask about options.

It's possible the issue is not hardware -- one can hope...

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Do not be a victim.

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ZBook Fury 15.6 inch G8 Mobile Workstation PC (4N4Z7AV)  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.