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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Keyboard not working

Create an account on the HP Community to personalize your profile and ask a question
04-17-2024 12:13 PM
I wish we could help you on this but we here are unable to assist you in this issue.
We are just a Community Support forum staffed by part-time volunteers not associated with HP.
We have no access to other HP functional areas and can not help you with those.
These areas include:
-- Billing and invoices
-- Repairs, Service Centers and Technician Visits
-- Sales, Exchanges and Refunds
-- Warranty Service and Repairs
Nor are we able to contact customers -- via chat, via email, or via telephone.
If this device is still under warranty, for direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
I am a volunteer and I do not work for, nor represent, HP