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HP Recommended
Zbook 15
Microsoft Windows 7 (64-bit)

Hello 

Any one idea what can be the issue here. 

This video show problem

 

Kind regards norwegian 

 

 

2 REPLIES 2
HP Recommended

which zbook 15 version, g1, g2, g3, g4, g5

 

it is possible that the BIOS might have an issue... if that is the case, you can try pressing pwr + Mute buttons for 15 seconds to see if it helps... ALso, if it is still under the (typical) 3 year warranty, you may want to open a support case with HP

I work for HP. However, all opinions and comments are my own.
HP Recommended

Hello

problem is motherboard.

case closed  

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