Keybord relacement

[Mahari]

does hp cover laptop keyboard replacement if the laptop is still under warranty

[RickMtl]

Yes, at least from my previous experience.  I had a client call me about his Elitebook  that after about a year, one of the keys fell off.  As he lived at the other end of the country (I'm in Montreal, he is in Vancouver), I called up HP and they arranged for a tech to pass by his place and HP replaced it on site.  He was very pleased and now always insists I get his firm only HP products.

Follow up...

Now one of their new Elitebooks (850G7) has the USB ports fail (see my other thread) and HP is asking $1218 to replace the motherboard claiming 'spillage'.  My client is a lawyer and his firm never eats or drinks near any computers.  HP even sent me questionable photos of supposed damage.  To me (an electrical engineer 30+ yr experience), those photos show a faulty board with burnt ICs.

Initally HP offered to send me a new motherboard if I can change it myself (I can), but I took their offer to do the work for me.

That was my mistake.

So, if HP offers to send you a new keyboard, take up their offer and do it yourself.  Check out Youtube.  Most people can do this themselves.

Good luck