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‎09-05-2022 11:22 PM

HP Recommended
Product: 15SEQ2143AU
Operating System: Microsoft Windows 11

IT IS INFORM MY LAPTOP ON PROBELEM 

Category:
1 REPLY 1

‎09-06-2022 10:45 AM

HP Recommended

Hello @15sEQ2143AU 

Sorry to hear that you are having problems ... I would like to help you.

 

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
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