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‎09-21-2019 11:55 PM

HP Recommended
Product: elitebook 8570w
Operating System: Microsoft Windows 10 (64-bit)

Hi.

My laptop asks me bios administrator password after updating bios to 68IAV ver. F.71

Befor of that, I doesnt set any password for my bios.

what should I do?

(sorry for bad english)

1 REPLY 1

‎09-22-2019 08:05 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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