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arman0077
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Message 1 of 2
189
Flag Post

Laptop Asks me bios administrator password after update bios.

HP Recommended
elitebook 8570w
Microsoft Windows 10 (64-bit)

Hi.

My laptop asks me bios administrator password after updating bios to 68IAV ver. F.71

Befor of that, I doesnt set any password for my bios.

what should I do?

(sorry for bad english)

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
145,103 68,664 22,845 35,025
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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