cancel
Showing results for 
Search instead for 
Did you mean: 
StaticNightmare
New member
1 0 0 0
Message 1 of 1
138
Flag Post

Laptop crashes accompanied by static sound when streaming/gaming

HP Recommended
Hp EliteBook 840 G3
Microsoft Windows 10 (64-bit)

Any time I am doing something requiring a slightly higher-than-average use of RAM (like streaming or gaming) the computer almost always shuts down after a few minuets, accompanied by a really loud static sound. Sometimes it gets stuck in a boot-loop, where it restarts, only to shut down immediately after logging on. Eventually, the system detects something wrong, and redirects me to advanced startup options. This happens whether or not the laptop is plugged in to an outlet.

 

What I have tried:

Running RAM/ SSD diagnostics on the boot menu: always comes back clean

Updating drivers/ OS

Reinstalling Steam/Chrome

Reinstalling Windows

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation