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03-29-2022 10:39 AM - edited 04-10-2022 07:03 AM
Hello. My HP da0097nv does not turn on when I remove the battery. The power light is white though with the power cord plugged in. When I place back the battery, it turns on normally. ( Please also note that the diagnostics say that the battery needs replacement so I want to use the laptop without the battery). Any idea what to do ?
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