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HP Recommended

Laptop go to herbinate suddely and loos battery from 100% to 10% while it's plugged in

hp ProBook 450 G6
Microsoft Windows 10 (64-bit)

I bought this laptop about 3 months ago (New), before few days while the laptop is plugged in (on AC power) and the battery charge is 100%, suddenly it's hibernate and after I started it from hibernating I noticed the battery charge dropped to 10% while it's plugged in!

This issue happened to my laptop 2 times.

I don't know if this is a known issue in this laptop? because before I bought this one, I ordered the same laptop from amazon and this exact issue happened! I returned it and order another one (the same brand and model and specification) from Walmart. I shocked when the same problem occurs!

Thanks

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