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Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 1 of 2 (81 Views)

Laptop hinge

My laptop's hinge is broken and I cannot close it properly. Is there a possiblity that the hinge will be replaced because It will be my third time to repair it to the computer repair technician. Or is there a way that I can do it myself? 

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Retired
Posts: 4,641
Member Since: ‎07-08-2015
Message 2 of 2 (72 Views)

Re: Laptop hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
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