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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-27-2020 01:05 PM - edited ‎09-27-2020 01:09 PM

HP Recommended
Product: Zbook Studio G4 (SKU # X5E45AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello!
Whenever I put my PC to sleep it wakes up immediately after entering sleep mode (at the first blink of the LED on the Power Button).
If I attempt to put it to sleep for a second time, then it remains in sleep as it should only if there are no any devices connected to the USB-C ports.
If an external disk is connected to the USB-C port it wakes up immediately after entering sleep mode!

The same thing happens (with devices connected to the USB-C ports) when you try to shutdown the laptop, after 1-2 seconds it start up again (like after pressing the Power Button) and start the operating system.

Everything described above happen only after updating the BIOS with the following versions: 01.32 Rev.A, 01.34 Rev.A and 01.35 Rev.A.

 

The described problem is observed in even in Windows 10 64-bit version 1909, even with the last update version 2004.


With BIOS version 01.31 Rev.A everything is working as normal!

 

I would appreciate any help because problem is very annoyng!

 

Best regards,
Zamfir

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