Laptop slow and something COMS in Battery 2016

[RimuruTempest]

It slowing down and it trying  to  update something Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x800een 7000d).And sometimes when it comes back on  Shows a black COMS and Program Compatibility HP Support Assistant

[Sneha_01]

Hi @RimuruTempest,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Resolving Laptop Slowdown and Update Issues

If your laptop is slowing down and you're encountering issues with updates (specifically error code 0x8007000d), along with a CMOS battery issue, here are some steps to troubleshoot and resolve these problems:

1. Addressing the CMOS Battery Issue

A failing CMOS battery can cause various problems, including incorrect system time and date, and can impact the boot process. The CMOS battery is typically a CR2032 coin-cell battery.

Steps to replace the CMOS battery:

1. Turn off and unplug your laptop.Remove the back cover. This process varies by laptop model. You might need to remove screws and gently pry off the cover.Locate the CMOS battery. It is usually a small, coin-shaped battery on the motherboard.
2. Remove the old battery. Carefully pop it out of its holder.Insert the new battery. Make sure it is securely placed in the holder.
3. Reassemble the laptop and turn it on. Enter the BIOS setup to set the correct date and time.

2. Fixing Windows Update Issues

The error code 0x8007000d indicates missing or corrupted update files. Here’s how to address it:

Run the Windows Update Troubleshooter:

1. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.Select Windows Update and click Run the troubleshooter.Follow the on-screen instructions.

Reset Windows Update Components:

Open Command Prompt as an administrator:

• Press Win + X and select Command Prompt (Admin).

Run the following commands one by one:Restart your computer and try updating again.

Manually Download and Install Updates:

1. Visit the Microsoft Update Catalog.Search for the specific update KB number.Download and install the update manually.
2. Press Ctrl + Shift + Esc to open the Task Manager.Go to the Startup tab.Disable any unnecessary programs that start with Windows.
3. Open Settings > System > Storage.Use Storage Sense to automatically free up space.Delete temporary files and unused programs.
4. Open Device Manager (Press Win + X and select Device Manager).Right-click each device and select Update driver.

Consider Upgrading Hardware:

• If your laptop is still slow, consider upgrading the RAM or replacing the hard drive with an SSD.

4. HP Support Assistant Compatibility Issues

1. Uninstall the current HP Support Assistant:
   • Open Control Panel > Programs > Programs and Features.Find and uninstall HP Support Assistant.
2. Download the latest version from the HP Support Assistant website.Install the new version and check for updates.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support