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Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 1 of 3 (132 Views)

Laptop warranty

Product Name: HP Notebook - 15-r103nx
Operating System: Microsoft Windows 8.1 (64-bit)

Can I used the warranty of my laptop here in my country even though it was bought in the other country?

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Provost
Posts: 10,927
Member Since: ‎08-09-2015
Message 2 of 3 (107 Views)

Re: Laptop warranty

@ahnheeyeon23

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.  For these issues, you will need to contact HP Customer Support directly.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Teacher
Posts: 83
Member Since: ‎05-20-2015
Message 3 of 3 (43 Views)

Re: Laptop warranty

If the system has Global warraty coverage you can contact nearest ASP to replace the part.

 

 

For more deatils contact hp at

https://support.hp.com/us-en/contact-hp

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation