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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 3
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Laptop will not sleep when lid closed

HP Recommended
Elitebook 8470p
Microsoft Windows 10 (64-bit)

So here is my issue.

 

For a couple of months now when I close the lid, nothing happens, the display does not turn off, the laptop does not go to sleep.

 

The settings in the bios do not elude to the problem, nor does the windows power setting of which I have checked multiple times.

 

Can anyone help with this issue.

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HP Recommended

I recently ran into the same issue and the power settings do not help. They're already set to sleep when the lid is closed but that does not happen. I recently opened up and disassembled my laptop to replace its back cover, hinges and bezel since they all cracked so I'm pretty sure I missed something or did something wrong while reassembling as this issue started happening right after.

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HP Recommended

Can someone from HP please post a reply with any applicable solutions?

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