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- HP Community
- Notebooks
- Business Notebooks
- Locked Bios

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08-28-2023 01:31 PM
Hi,
I bought my Elitebook from auction in UK. When I received I understood that my BIOS was locked and now cannot possibly use a fingerprint. Is it possible to remove the lock or unlock?
08-28-2023 05:18 PM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
Stay safe.