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‎12-03-2018 12:54 PM

HP Recommended
Product: Elitebook 8470p
Operating System: Microsoft Windows 10 (64-bit)

Received an elitebook 8470p as a gift, however the laptop's bios is locked. I tried this tool,

Mazzif's bios pass reset utility here:  http://forums.mydigitallife.info/threads/49497-HP-​Probook-Elitebook-BIOS-Password-Reset-Utility
however it was unable to work on the 8470p, I would like to enable virtualization and have access to the bios.

1 person had the same question
1 REPLY 1

‎12-03-2018 01:30 PM - edited ‎12-03-2018 01:33 PM

HP Recommended

Welcome to the HP Support Community @batmani

 

Yes any model that is xx70 the program will not work.

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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