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Lost invoice

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Microsoft Windows 10 (64-bit)



I bought a laptop a couple of months ago in France.  I lost the purchase invoice, I tried getting the invoice again from the shop where I bought it, unfortunately they cannot give it to me anymore... .


What happens to my HP-waranty? (the laptop was earlier registered online)


Thanks for the information.





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Message 2 of 2
Flag Post
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Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you have a concern regarding the warranty for your HP laptop. No worries, I'll be glad to help you.


As you have mentioned in your post that you purchased a laptop couple of months in France and unfortunately you misplaced the invoice and not sure how to find the warranty on your HP Product. Usually all HP Product comes with 1 year standard warranty. However, to be more specific, 

I will share you a private message with details. Please watch your inbox for more information.

Let me know if this helps!

Have a great day ahead! 🙂

I am an HP Employee

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