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‎01-24-2025 03:45 AM

HP Recommended

Hi There

Does anyone else suffer from massive issues after the last firmware update from HP?
Currently all (or at least many) of our ProBooks seems to be affected (corporate environment).

Partly the won't start anymore at all / boot straight into a bluescreen, partly also the USB-C port seems to be not recognized anymore at all.

VidMate
Category:
1 REPLY 1

‎01-27-2025 11:58 AM

HP Recommended

Hey there. I am in a smaller environment, 120 ish people, but we use G9's and mostly G10's. I've noticed when people are docked into their WavLink dock and run a firmware update, the dock seems to stall it out at step 3, the USB-C controller. We don't seem to lose functionality, but we have to force shut down and start back up and then things work. The firmware update applies and all is well. Do you have older docks? I have a coworker who has a Rev1 version and he's "lost" two computers, it's his dock that's the issue, because the firmware freezes up. 

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