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‎12-25-2018 11:26 PM

HP Recommended
Product: Zbook x2 G4
Operating System: Microsoft Windows 10 (64-bit)

Purchase Zbook X2 G4 in December

There is an error checking the warranty period.

It is confirmed that it ends in February.

Warranty period modification is necessary.

I can not find an item about warranty modification in the customer support menu.

4 REPLIES 4

‎12-26-2018 02:09 AM

HP Recommended

Welcome to the HP Support Community @codejun

 

Make sure to: Register your product first.

 

https://register.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en

 

HP PCs, Printers - How to Submit a Dispute to Validate Your Warranty

 

https://support.hp.com/us-en/document/c05084516

 

REO

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‎12-26-2018 06:56 PM - last edited on ‎12-26-2018 07:01 PM by Retired

HP Recommended

Link to dispute warranty 

 

The link is not visible.

 

[edit] / 3FT15UT

 

[edit]

 

I purchased this site in November.

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‎12-28-2018 05:54 AM

HP Recommended

@codejun

 

https://support.hp.com/us-en/document/c05084516

 

Works for me:

 

WorksForMe.PNG

 

REO

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‎01-01-2019 08:43 PM

HP Recommended

The third question remains the same.

 

I bought the product in November.  Zbook x2 G4

 

The warranty period of the product is confirmed in February.

 

Link to dispute warranty

 

The link is not visible.

 

Warranty validation can not be sent.

 

Previous question

https://h30434.www3.hp.com/t5/Business-Notebooks/Modification-of-warranty-period/m-p/6952053#M153417

 

Warranty screenshot

 

Warranty.jpg

 

 

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