cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Chelles
New member
1 0 0 0
Message 1 of 2
131
Flag Post

Monitor not connecting to Elitebook

HP Recommended
Elitebook 1040 G4
Microsoft Windows 10 (32-bit)

I am trying to connect a Dell monitor to my laptop via the HP USB-C dock G5.  Íts connected via Displayport cables but the laptop does not detect the monitor. The firmware and drivers for the dock have been updated. 

1 REPLY 1
OwnedTBH
Level 1
7 7 1 0
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

does your monitor have many Displayoutputs ? i.e DisplayPort & HDMI & DVI

If so, you should have a switch button somewhere on your Monitor, from there you can navigate to the right display output.

If this does not work, try another DisplayPort cable or via HDMI

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation