• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One PC 24-df1000i (1W761AV)

How can I speak to someone in the HP USA department in Texas?? I dont know what happened but I used to be able to speak to someone domestically, now all the help is outsourced and they ahve no idea what they're doing.  One girl kept coughing and sniffling the entire time.  My pc is brand new. Purchased in Dec. 2022. Touchscreen not working. Sent it to repair TWICE already and they dont even make sure it works before sending it back to me! THey just replace things and send it back. Now I'm really pissed off and cant get a legible human on the phone to help me fix it.  Please, this is so frustrating.  New PC, 3 months later, still cannot use it.  I would like to complain to the highest of highs, but how do I get there?????

1 REPLY 1
HP Recommended

@whathappndtousa 

 

 

Request for Review – Please Read

 

A request has been submitted to our Community moderators for review and possible escalation of your question.

 

Worth Noting

  • Our Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • Do not contact phone or email posted in a public or private message from “new” members.
  • Please do not post any personal information in the Community.  We are a public resource.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.