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- My HP Laptop does not turn on however, the Caps Lock Button ...

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04-26-2019 11:02 AM - edited 04-26-2019 11:03 AM
Usually when I turn on my laptop It usually turns on, however nothing shows up on the screen. However I have to turn it on at least 3 times, and do a hard shutdown for about 10 minutes and by removing the battery, and then it works.
However, now when i turn on my laptop it does not show up nothing on the screen, however, the Cap lock light is blinking. I have tried everything but it does not work, however it charges, the fans turn on.
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Accepted Solutions
05-08-2019 02:19 PM
@clansfly6574 wrote:it blinks normally, more than once, nothing shows up in the screen, and the screen is black
Hi,
Thank you for coming back to the Community.
It is important to tell the exact pattern and the details are important . How much is "more than once" ?
It is important to identify the exact pattern line : 3 short blinks , then pause, then 2 blinks
or 3 blinks then pause, then 5 blinks
The exact number of blinks or beeps and the exact pattern are the key
HP has created an official article about such issues - you may want to check it out >> https://support.hp.com/us-en/document/c01732674
Looking forward to your reply.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
04-26-2019 03:37 PM
Hello @clansfly6574
I am afraid this is a sign of a hardware problem. The blinking/flashing is a sign of this - the computer is trying to tell you where the problem is. Please, pay close attention to the way it blinks and tell me what the pattern is, how much and how often it blinks.
Based on this information, I will be able to tell you what can be done or where the problem is.
Looking forward to your reply
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
05-08-2019 02:19 PM
@clansfly6574 wrote:it blinks normally, more than once, nothing shows up in the screen, and the screen is black
Hi,
Thank you for coming back to the Community.
It is important to tell the exact pattern and the details are important . How much is "more than once" ?
It is important to identify the exact pattern line : 3 short blinks , then pause, then 2 blinks
or 3 blinks then pause, then 5 blinks
The exact number of blinks or beeps and the exact pattern are the key
HP has created an official article about such issues - you may want to check it out >> https://support.hp.com/us-en/document/c01732674
Looking forward to your reply.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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