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HP Recommended
Microsoft Windows 11

Hi,

My HP True Vison HD Camera stopped working last week with an HP update on the 13th.   When I trouble shoot the issue I can confirm that everything is on,  there is no blocking from other software, and also that there is not a switch that can be turned on or off on the side of my computer.  It isn't working.  Do I need to take my laptop in to have it replaced? I have uninstalled the driver and reinstalled it so it just makes no sense to me that this internal camera isn't working.   Is anyone else struggling with this since the last update and has anyone ran into this issue and resolved it?  I am super frustrated by it.

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