cnikoulis Tutor
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Solved!

My fingerprint option doesn't work anymore on Windows Hello

HP EliteBook 850 G3
Microsoft Windows 10 (64-bit)
Hello guys!

Suddenly Windows Hello doesn't recognize my fingerprint. I try to remove and setup again my fingerprint, but after restarting my computer, the problem was still here. I made sure that I was connected to internet and try again, but... nothing.
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cnikoulis Tutor
Tutor
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Message 2 of 2
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HP Recommended

Solved!

My fingerprint option doesn't work anymore on Windows Hello

Problem resolved. I restore my laptop to factory settings and now it works.

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