Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

My laptop Shutdown Because of bad charger - hp zbook 15 G3 mobile workstation

HP Recommended
zbook 15 g3 mobile workstation
Microsoft Windows 10 (64-bit)



My laptop wouldn't turn on


First, i plugged the charger to my laptop was indicate the charger isn't plugging. I know it the charger is not working so i tested 

Secondly, i test the charger voltage and was 19 volts, so there's a problem in my laptop. Where it isn't

Thirdly, i update my drivers and use troubleshooting try to fix anything can be fix while the charger plugging and my battery low say there's no charger, my laptop was working even my battery was low in case without the charger will shutdown.

So i kept working on my laptop "where i should not i guess". He shutdown without showing a message was normal shutdown. 


I visited my friend has the same laptop and we plugged my charger and he's laptop indicate the charger isn't plugged so the charger is brokenand we try he's charger but my laptop wouldn't turn on   

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation