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02-01-2021 12:46 PM - edited 02-01-2021 12:51 PM
My laptop has a swollen battery due and cracked case and screen because of this problem.
And because of a swollen battery I was denied a guarantee repair in service HP MUK 🙂
can't understand why I was denied warranty repair? I HAVE PROVIDED PURCHASE DOMAINS.
The service center said that this is not a warranty case and these models are constantly breaking down. I'm sad so much 😞
02-01-2021 01:01 PM
Please, reach to HP Support department and explain your issue >> https://www8.hp.com/ua/ru/contact-hp/phone-assist.html
*** I work for HP *** I express personal opinion only *** HP Expert - volunteer since 2013
02-03-2021 07:47 AM
Welcome to HP Support Community
I came across your post and I understand your concerns
I will escalate your Case to HP's Regional Escalation Team and a Case Manager will reach out to you
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